Privacy policy

At Hearthside Furniture, we respect your privacy and believe your personal information should be handled carefully and responsibly. We collect only the information needed to serve our customers well, process orders, improve our website, and communicate with you when appropriate.

Information We Collect

When you place an order, request information, subscribe to emails, or contact us through our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history and communication records

How We Use Your Information

We use your information to help operate our business and provide a better customer experience. This may include:

  • Processing and delivering orders
  • Providing customer support
  • Communicating about purchases, deliveries, or service requests
  • Sending occasional promotional or educational emails
  • Improving our website, products, and customer experience
  • Preventing fraud or misuse of our website

Email Communication

If you subscribe to our emails or place an order with us, we may occasionally send updates, furniture care tips, promotions, or product information.

You can unsubscribe from marketing emails at any time using the link at the bottom of the email.

Payment Security

Your payment information is processed securely through trusted third-party payment providers. We do not store complete credit card information on our servers.

Our website uses industry-standard security measures, including SSL encryption, to help protect sensitive information transmitted online.

Cookies & Website Analytics

Like most websites, we use cookies and similar technologies to improve website functionality and understand how visitors use our site.

Cookies may help us:

  • Remember items in your cart
  • Save browsing preferences
  • Measure website traffic and performance
  • Improve the shopping experience

You can disable cookies through your browser settings if you prefer, though some site features may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery companies
  • Website and marketing service providers
  • Legal or regulatory authorities when required by law

These providers only receive the information necessary to perform their services.

Third-Party Links

Our website may occasionally link to third-party websites or services. Those sites operate independently and have their own privacy practices. We are not responsible for the content or policies of third-party websites.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You may contact us at any time to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of certain information
  • Opt out of marketing communications

Policy Updates

We may occasionally update this Privacy Policy as our website, services, or legal requirements evolve. Any updates will be posted on this page.

Contact Us

Hearthside Furniture
6 W. 28th Division Hwy.
Lititz, PA 17543

sales@hearthsidefurniture.com